Privacy Policy

Introduction

VT DOT Exams (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or communicate with us.

By using our website or providing your information, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Schedule an appointment

  • Contact us by phone, email, or website form

  • Sign up for appointment reminders

  • Communicate with us via text message

This information may include:

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Any information you voluntarily provide when communicating with us

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Send appointment confirmations and reminders

  • Communicate important information related to your appointment

  • Send follow-up messages including links to leave reviews regarding your experience

  • Respond to inquiries or requests

Your information is used solely to provide services and improve communication with our patients and clients.

SMS/Text Messaging

If you provide your mobile phone number, you may receive text messages from VT DOT Exams related to:

  • Appointment confirmations

  • Appointment reminders

  • Important updates regarding your appointment

  • Follow-up messages such as review requests

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared with service providers who assist in operating our business (such as appointment scheduling or communication platforms) and only to the extent necessary to provide those services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method is guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is used, please contact us:

VT DOT Exams
1070 W Main Street, Suite 7
Richmond, VT 05477

Phone: (802) 349-1298
Email: info@vtdotexams.com